Plataforma
HiRi Telecom Virtual Contact Centre CRM Platform DSP Platform Contact Centre
Indústrias
Collections & Lending Healthcare eCommerce & Retail iGaming Fintech & Banking Real Estate
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About ACS

Built by Industry Veterans.
For Regulated Industries.

AC Solutions was founded on a simple thesis: the industries where customer communication matters most — collections, healthcare, fintech, real estate — were underserved by generic CPaaS tools not built for their compliance requirements or operational realities.

200+
Enterprise Clients
30+
Countries
3,000+
Telecom Routes
5+
Years in Market
15M+
Contacts Processed
99.9%
Platform Uptime

5 Years. Bootstrapped. Profitable.

ACS was built from the ground up without venture capital. We grew by solving real problems for real clients — starting with a handful of collections agencies in Eastern Europe who needed better outreach tools that understood their regulatory environment.

Today, we operate one of the world's largest independent telecom route networks with 3,000+ routes across 190+ countries, serving clients from consumer lending platforms to regional hospital networks to enterprise eCommerce brands.

Bootstrapped growth forced us to build a product that works — not one that demos well. Every feature exists because a client needed it. Every compliance framework was built because a client's legal team demanded it.

🌍

Global Presence

Offices and operational teams in Boston (HQ), London, Kyiv, and São Paulo. Support available in 20+ languages around the clock.

⚙️

Vertically Integrated

We own the telecom infrastructure (HiRi), the AI platform (Virtual CC), the CRM, the DSP, and the human contact centre. No third-party dependencies on critical paths.

🎰

GambleGrip — Our iGaming Brand

The specialized iGaming vertical operates under the GambleGrip brand — purpose-built for gaming compliance, player lifecycle management, and responsible gambling flows.

Visit GambleGrip.com →

What Sets ACS Apart

🔒

Compliance First

We've built compliance into the product architecture, not layered it on top. GDPR, HIPAA, TCPA, FDCPA — each framework is enforced at the platform level, not by policy alone.

Speed to Value

Most clients go live within 2-4 weeks. We achieve this through pre-built industry playbooks, dedicated onboarding specialists, and an API-first architecture that integrates with your existing stack.

📊

Outcome-Driven Pricing

Multiple pricing models available: SaaS/usage-based, revenue share, fixed fee, or fully managed. We align incentives with your business outcomes, not seat count.

🤝

Dedicated Success

Every enterprise client gets a dedicated customer success manager. Not a ticket queue. A person who knows your business, your integration, and your KPIs.

🌐

Truly Global

30+ countries isn't just a marketing number. We have operational experience, local carrier relationships, and regulatory knowledge in every market we claim to serve.

🔬

Data-Backed

15M+ contacts processed gives us industry benchmark data no new entrant can replicate. We use that data to optimize your campaigns before you've even launched.

Commercial Models That Fit Your Business

We offer multiple engagement structures. No one-size-fits-all pricing.

📊

SaaS / Usage

Monthly platform fee + per-message/per-minute usage pricing. Predictable for high-volume senders.

📈

Revenue Share

We share in the revenue generated by our platform. Ideal for collections agencies and performance-driven businesses.

📋

Fixed Price

Flat monthly fee for defined volume and feature set. Best for predictable budgets and enterprise procurement processes.

🤝

Managed Services

Full outsourcing of contact centre operations. We staff, manage, and optimize. You pay for outcomes.

Talk to Our Team

Whether you need a demo, have technical questions, or want to explore partnership opportunities — we respond fast.

📍

Offices & Presence

Boston, USA
North American HQ · Sales & Operations
London, UK
European Operations · Compliance
Kyiv, Ukraine
Engineering · Product
São Paulo, Brazil
LATAM Sales & Operations
⏱️

Response Times

Telegram: typically within 1 hour

Email: within 4 business hours

Demo booking: within 24 hours

Pronto para implementar em semanas?

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