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Fintech & Banking
Compliant Customer Communications at Scale
Onboarding, KYC reminders, fraud alerts, and account engagement — built for regulated financial services with security and compliance at the core.
+45%
KYC Completion Rate
80%
Fraud Alert Response Rate
2x
Onboarding Completion Rate
The Problem
Common Challenges We Solve
Low KYC completion
Users abandon onboarding before completing verification. Automated nudges at the right time double completion rates.
Fraud response latency
Fraudulent transactions require immediate customer contact. AI-powered instant alerts via voice and SMS stop fraud in seconds.
Account dormancy
Dormant accounts represent lost revenue and regulatory risk. Re-engagement campaigns with personalized offers reactivate users.
Capabilities
What ACS Handles for Fintech & Banking
KYC/onboarding completion nudges
Fraud alerts & transaction confirmations
Credit limit increase offers
Dormant account reactivation
Loan repayment reminders
Automation Playbooks
Ready-Made Workflows for Fintech & Banking
Deploy in days, not months. Our pre-built playbooks cover the full customer journey.
1
KYC step-by-step completion
2
Real-time fraud alert flow
3
Account activation sequence
4
Credit product cross-sell
Products
The Full ACS Stack for Fintech & Banking
Every product works together or can be deployed independently.
CPaaS
HiRi Telecom
3,000+ global telecom routes. One API.
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AI CCaaS
Virtual Contact Centre
Build AI voice and chat agents. No code.
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Engagement
CRM Platform
30+ industry playbooks. Deploy in days.
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Retargeting
DSP Platform
Programmatic retargeting for high-value audiences.
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Human + AI
Contact Centre
Blended AI + human agents. 24/7 coverage.
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Get Started
Ready to Deploy for Fintech & Banking?
Get a personalized demo showing exactly how ACS works for fintech & banking use cases.
✓ Industry-specific demo
✓ Deploy in weeks
✓ ROI estimate included