Contact Centre
The Managed Contact Centre That Never Sleeps
Contact Centre in Depth
Blended AI + Human Teams
AI handles routine interactions; human agents take over complex cases. Seamless handoff with full conversation context passed automatically.
24/7 Coverage
Always-on staffing across all time zones. AI fills nights and weekends; human teams cover business hours and high-priority escalations.
Multilingual Agents
Native speakers in 20+ languages. Match agents to customer language preferences automatically for higher satisfaction scores.
Real-Time Supervision
Live dashboards, call listening, barge-in capability, and automated quality scoring. Full visibility into agent performance at all times.
Under 30s Response
SLA-backed response time guarantees. Smart queue management ensures no customer waits — AI handles overflow while humans manage priority queue.
All Channels Covered
Voice, SMS, WhatsApp, email, live chat — all managed from one platform. Agents see the full customer history across every channel.
Contact Centre Across Industries
Debt recovery automation
Patient engagement & reminders
Cart recovery & retention
Player retention & reactivation
Compliant financial comms
Lead nurturing & follow-up
Complete the Stack
See Contact Centre in Action
Book a personalized demo and see exactly how Contact Centre performs for your use case.