Virtual Contact Centre
AI That Handles 80% of Inbound & Outbound Calls
Virtual Contact Centre in Depth
AI Voice Agents
Natural language AI voice agents that handle inbound and outbound calls. Built on latest LLMs with industry-specific training data. No code required to deploy.
Conversational Chat
AI chat agents for web, WhatsApp, SMS, and in-app channels. Handles FAQs, qualifies leads, processes transactions, and escalates when needed.
Human Escalation
Intelligent handoff to human agents with full conversation context. Blended AI-human queues with skill-based routing and priority management.
No-Code Builder
Visual drag-and-drop flow builder for complex conversational journeys. Deploy new flows in hours, A/B test them, and iterate without engineering resources.
Performance Analytics
Call completion rates, containment rates, CSAT scores, average handle time, and cost per resolved interaction — all in real time.
Multilingual Support
30+ languages with automatic detection. Single flow, multiple language variants. Essential for multi-market deployments.
Virtual Contact Centre Across Industries
Debt recovery automation
Patient engagement & reminders
Cart recovery & retention
Player retention & reactivation
Compliant financial comms
Lead nurturing & follow-up
See Virtual Contact Centre in Action
Book a personalized demo and see exactly how Virtual Contact Centre performs for your use case.