The ACS Platform
Five fully integrated products that automate every stage of the customer communication lifecycle — from acquisition to retention.
Global CPaaS with SMS, voice, WhatsApp and more
AI-powered contact centre automation platform
Omnichannel CRM with pre-built industry playbooks
Self-service DSP for retargeting & acquisition
Managed contact centre with human + AI agents
Built Different. By Design.
Fully Integrated Stack
All five products share a single data layer. Customer records, conversation history, and engagement data flow seamlessly between voice, SMS, CRM, and retargeting.
Deploy in Weeks, Not Months
30+ pre-built industry playbooks. API-first architecture. Dedicated onboarding team. Most clients go live within 2-4 weeks of signing.
3,000+ Global Routes
HiRi Telecom's carrier-grade infrastructure spans 190+ countries. Direct SMPP, SIP termination, and local number pooling ensure deliverability where it matters.
Compliance Built-In
GDPR, HIPAA, TCPA, FDCPA — every product ships with compliance tooling. Automated opt-out management, calling windows, and audit logs included.
Real-Time Analytics
Live dashboards across all channels. Contact rates, conversion funnels, cost per outcome, and ROI tracking. Export to any BI tool via API.
AI at the Core
Predictive dialing, natural language voice agents, smart segmentation, and automated playbook selection — all powered by models trained on industry-specific data.
Built for Your Vertical
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